Problemsby Ibis
Trouble with AWS account
DevOps and infra7 posts from 7 people6d active+55 posts in the last 7 days, 0 the 7 days before (rising)
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The posts behind it
7, newest firstunable to login to root account all of a suddenI made a new aws account yesterday, I was able to login to it the whole day and today all of a sudden I started getting this error message, ive tried resetting the password but I dont get any email.. I cant get into contact with aws, is there a chat or something I can connect to...r/aws · u/areyouhourly-Open ↗AWS Root Account Recovery - Lost MFA Passkey and Unable to Sign InI am unable to access my AWS account because the passkey configured as my only Multi-Factor Authentication (MFA) method is no longer available.. When I attempt to sign in as the Root user, AWS opens Windows Security and asks me to authenticate using a phone or USB security key....r/aws · u/Antagonist_BoyOpen ↗Support case unassigned for 5 days, new account stuck in verification (Lightsail plan blocked, CloudShell unavailable).... CloudShell says:. "Unable to create the environment. Your account verification is in progress. This may take up to two days for new accounts.". https://preview.redd.it/xj6wcx5wbswh1.png?width=2879&format=png&auto=webp&s=a9fb24ecad0e30f3854153f03dae261c7b64a01b . It has now...r/aws · u/ResearcherOne1602Open ↗AWS root account locked out - passkey required, but I don't know where it was createdHi everyone,. I'm unable to log in to my AWS account using my root email address.. After entering my root email, AWS asks me to authenticate using a passkey. The problem is that I don't remember when I created this passkey or which device I used to store it.. I've factory-reset...r/aws · u/askthemwhoiamOpen ↗Basic account suspended, no MFA...I am thwarted from both. I think this is an easy fix for a human at AWS but seemingly impossible to get any help. I realize "you get what you pay for" applies here, and I was stupid to not check spam. Thank you all for any insight..r/aws · u/LoveToSail1961Open ↗AWS account suspended - I’m trying to pay the overdue invoice but payment keeps failing...there was an unpaid invoice, I tried to pay the outstanding balance, but the payment keeps failing.. I’m using a Visa card that supports international transactions, and I have already contacted my bank. They confirmed that there are no restrictions or issues with the card that...r/aws · u/LegKindly258Open ↗account still restricted after support confirmed I'd done everything...also asked me to turn on Cost Explorer, which is done.. I have Business Support+ but can't get through on chat or phone tonight either. I've followed up in the case and don't know what else to try. Is there any way to get someone to check what's holding this up? They've already...r/aws · u/urchirOpen ↗
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About this problem
Evidence
7 posts from 7 people in 1 place, about 2 a week over 22 days. Mostly on r/aws. Tools named alongside: Console.
Frustration Frustration 1 of 3· Seen on Reddit
How it was grouped
Posts about AWS with no known issue, sharing the word "account". First post Oct 2, 2026, latest Oct 23, 2026. Corroborated: 3 or more posts from 2 or more people or places. Method
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History
Trouble with AWS account (7 posts)