Perplexity app gets 1 and 2 star reviews

Rip off

Get pro then they charge credits to do any thing and then cap you

Can’t use it anymore?

The new update requires a newer iPad, I cannot update anymore so perplexicity will not work now. Boo hiss.

Used to be good but now incompetent slop

I don’t know what the heck happened but this AI tool is now in the bottom tier of competency. Constantly makes wrong assertions and has to be corrected.

I want it to give me what I ask for not scientific proof or evidence it doesn’t even know!

Stop forcing scientific proof with natural remedies and holistic requests

Correct 60% of the time

Features that are free on the Mac cost on the iPhone. So that ticked me off! What’s worse is having to argue with the stupid clanker in order to get real information. A regular Google search without AI is so much better than this piece of clank.

Disappointed

Perplexity is a left leaning misleading pack of lies. I prefer other AIs

7-Day Free Trial Not Honored - Charged $20 After One Day

I signed up for Perplexity Pro on October 29, 2026, after being offered a 7-day free trial. Instead of receiving seven free days, I was charged $20 on October 30, just one day later. I have Apple receipts documenting the charge and have requested a refund. I feel misled by this...

Do not recommend

Paid for the api but doesn’t work. No good customer service

Wrong info from the start

The very first question I asked as soon as I downloaded the Pro version gave me wrong information that I had to spot. Not worth $20/month for wrong information.

Completely paid app

Subscriptions

You want us to pay a monthly subscription but do not say everything it entails

Widgets

Widgets stopped working. Way to go.

Perplexity voice mode sucks

I am quiet disappointed with Perplexity voice mode. I have been trying to leave some feedback so they can develop but was not successful and henc mending up leaving feedback here. I wish these apps learn how to take feedback

Overcharged

I chose the option to purchase Perplexity for 1 month. Later that day a charge came through for an entire year. This is deeply troubling. I was excited to use this app to help me write my memoir and it was going smoothly until my bank sent me the notification of the charge. I...

Siri is not the best

Gigi

Horrible customerservice and a high level of arrogance

...if you could call it that, is done via AI and therefore has built-in logic designed to frustrate, irritate and essentially ignore any complaints. I have been trying to cancel for two months and the runaround given is amazing. I’m sure that some black T-shirt wearing character in...

Bloated and obnoxious

The tool is so bloated with the constant referral over to Computer that it’s obnoxious. Functionality has worsened and accuracy and context have gone absolutely down the drain.

Help!

I signed up and prescribed for the monthly subscription but it keeps having me buy more credits. There is no one to help me with this.

Disgraceful

I've only sent 2 messages and then stopped me because of the free limit i didn't even see the quality of this AI wanna force me to upgrade to the pro version without letting me know how good it is !!

Often lies

Often promoted politically and socially correct views even when they were factually wrong.

Vague vague vague

I always need a follow up because the summary news this perplexity software writes is very vague.

Every Ai the same

...the app’s features, but I hit a monthly image-generation limit during that trial. It’s frustrating to have a week-long trial restricted by a monthly cap, especially when the app doesn’t clearly show how many images I have left or exactly when I can generate more just like it...

Zero humanity.

You cannot reach a human to resolve an issue if your life depended on it. Stay away.

There’s an ERROR, again!!

Today is Sunday October 11, 2026! This problem needs to be fixed permanently!! The purchase widget is stuck on 'PURCHASE MAX' I want to buy credits, not subscribe to MAX. Please enable the credit purchase flow or remove the MAX prompt. I really enjoy this app, however this...

Incorrect images

I had to ask AI to correct my images and when they finally got it, there are now saying I don’t have any credits left to fix it. I do not like this app.

AI not following instructions

The GLM 5.3 Computer model didn’t follow system instructions

Still 1 star until they respond

Still sh/tt/ng on this app until tech support responds to my support case. Going on 8 months now. AHs

Charges Bank Account Despite Cancellation

Perplexity still charges my account even after I cancelled subscription.

Keeps charging me!

Do not like the facet that I get charged $20 for an app I canceled!!!

No unlimited generations

Even if you pay the $20 for the service it's not unlimited generations. Trash

Incoherent and incompetent

Bottom of the barrel reasoning. Could not inference its way out of a paper bag.

Horrible font

Just now the in app font has changed. It’s dysphoric and unusable. Only on desktop can I access Answer font and the correct one is still selected there.

Paid $200 subscription was locked out two weeks later.

I was working on a civil case against my county concerning my property. I liked what the app had helped me do so far. Then two weeks into it i was locked out because i was out of credits. So i bought $50 more and 3 days later i was locked out again . It wouldn’t even let me down...

Perplexity? More like perplexed.

This thing takes five times longer than ChatGPT to give you an answer and STILL manages to get it wrong EVERY TIME. Bravo because I canceled ChatGPT because it was so inaccurate but this is inaccurate AND a ridiculous waste of time. I didn’t know how it could get worse. Now I...

Stop using abbreviations

Lots of news have abbreviation in there only for insiders to understand, as if there’s no space for w2ds

Not very good

...very good. The information is off an incomplete, or overly verbose. This is an inherent problem with most artificial intelligence applications and Perplexity is no different. Since there is no difference, it’s hard to justify keeping it if I’m no better off than using other...

Worst AI

This has been the worst experience I have had with AI video and everything advertises it cannot do. It is basically worthless.

My reviews

I asked very specific questions but more often than not the answers are incorrect. Why don’t you site the source. Why would anyone rely or pay for an upgraded plan is beyond me. If AI is guessing then I may as well do the guessing myself.

Absolute trash

Free models that perplexity charges you the privilege of $20 per month to access then wraps strict, unnecessary guardrails around then pushes you into their Perplexity Computer service where you have to spend even more to access functionality. Also NEVER responds to support...

CANCEL BOYCOTT

I wrote it out You slapped it down Took my voice Turned it around Blank screen blink Locked my door You call it policy I call it war Don't dress it up Don't call it fair When truth gets cut Right out of there I am canceling PERPLEXITY Cancel PERPLEXITY, everyone Censorship is...

Tried it and it’s awful

This is opinion based but Perplexity just has way to many limits compared to its competitors. It is my recommendation that you go with a different platform.

No support avail from perplexity

It is unacceptable that for two days chats have been stuck and when you look for help the support chat literally is useless. There is absolutely no support the chat simply takes your problem and tells you that whenever someone becomes available, they will respond. No ETA no...

Worst

This app suck

Cheating app

In pro version system “credits” does refill separately- pro takes $20 monthly, it doesn’t grant credits without em it in “ disabled mode”. Stay away!

This app sucks

This app sucks and wasted many hours of my time!!!!

Poor voice chat experience

speaks too fast, after I repeated ask to slow down, doesn’t do it. Gives a lot of unnecessary and useless information. You keep telling it to adjust , but it doesn’t. Always assumes if anybody asks questions. They are under distress and starts recommending talking to...

Cannot Perform Basic Tasks

It seems to struggle insanely with super basic tasks (such as arithmetic or source checks) and then when asked for corrections, freaks out and send you 30 paragraphs of why it was wrong and how sorry it is. I really struggle to see any way to use this thing. I find that most AI...

Fix this

Just because I don’t have pro it won’t upload image please upload at least a lot

Waste of money

I paid $20/mo for Perplexity Pro. Since the Computer update, every new thread opens in Computer mode by default. The toggle in the text box won't stay on Search, back arrow / new thread doesn't fix it, voice / read-aloud stops working, and it asks to buy more credits to continue...

Never Listens

Not productive

$200 charge wth

I did not buy this app and you are charging me $219 wth is going on??? V

Perplexity defined

I am indeed perplexed. If a human would have interrupted me as much as this software I would have booped em in the nose and dotted their eye. What is the desired outcome of having a LLM speak over the user?

Belongs in the trash

Takes 5 min to look up info and it’s still wrong. Then refuses to answer questions.

perplexity is a rip off

i upgraded and am always out of credits for weeks. my suggestion is to use the other AI products.

Looses the ability to keep track

The app contradicts itself on basic laws and loses important information you put in confuses established laws.

why you remove Punjabi language

Why you remove Punjabi language?

Hello CEO

I’d suggest this technology is gate kept to university libraries.

Utterly confusing to use

This product is confusing to use with the mix of local compute and normal chat. There is no clarity in what’s being used and what to use.

Completely let me down

You have limited credits even if you pay for the premium service and so you have to pay more each month and even searches uses credited. DO NOT GET